Learn to deal safely and effectively with challenging behaviour.
This course will help you deal effectively with a situation where someone is displaying with challenging behaviour. Candidates will benefit from having knowledge of how to recognise signs and symptoms of challenging behaviour within their working environment. You will also be able to identify causes and deal with situations using simple interventions to diffuse difficult and potentially aggressive situations.
What is included?
All attendees will receive a certificate of attendance to identify them as competent with current legislation and best practice.
- Deal safely and effectively with challenging behaviour
- Recognise signs and symptoms
- Identify triggers and how to use simple interventions
- Experienced tutors
- Extensive documentation provided
- Certificates of attendance